Did you know you that Kohl's Amazon returns are the easiest way to ship something back to Amazon? They're making it easier than ever!
Kohl's Amazon Returns
It's probably not news to anyone that you can now take care of of Amazon returns at your nearby Kohl's… but if you haven't done it yourself you may not know THIS fun tip!
Any time you make an Amazon Return at Kohl's – you'll receive an in-store coupon OR Kohl's Cash!  And we have a fun new tip my friend Lori sent in:
GENIUS!
According to the Kohl's rep we spoke to – here's how the Amazon Return rewards work…
It depends on the day of the week you make your return, and can vary by store:
- Sat – Monday – $5 Kohl's Cash (in store only, to use within 7 days)*
- Tues – Friday – 25% OFF coupon (in store only, to use within 7 days)*
- *Select locations ~ offer type may vary by day and by store, and can be random
If you don't have a Kohl's Card and never get those sweet Kohl's 30% OFF codes – you know how exciting 25% OFF can be. That's a BIG discount compared to the normal 15 – 20% codes. (See all the current Kohl's Codes here)
This perk might not last forever – but it's fun while it does!
How to Make Amazon Returns at Kohl's:
If you've never made returns to Kohl's before, here's how!
1 -To make an Amazon return at Kohl's, start right over HERE at Amazon.
Begin your return process by clicking on the yellow button that says “return items”. (Tip: you can even return a gift you received from Amazon at Kohl's t00)!Â
Some items are NOT available for Kohl's Returns – so make sure it's eligible before making a trip to Kohl's.
2 – Once you've chosen your item to return on Amazon, decide how you'd like your return processed.
You can choose to have Amazon put a credit back on your account, refund you your money, or even put the money they would normally return towards another item in your Amazon cart.
3 – Select “Kohl's drop off” as your return option on Amazon.Â
You'll see on this page that you don't need to print anything off at all, simply head to Kohl's wth your Amazon free return and easily return your item at Kohl's.
4 – On your smartphone, Amazon will email you a return shipping code.
If you have a smartphone, take the QR code that Amazon sends you by email to your local Kohl's along with your return. Kohl's will package, label, and ship your return for you.
If you don't have a smartphone, you can print out your label and take the return to Kohl's to let them send back for you too.
6 – Go to the customer service department at your local Kohl's.
Typically Kohl's returns are accepted in the in the customer service department, almost always in the back of the store. However, during the holidays Kohl's will occasionally move their returns section to the front of the store to make returning items even easier during the busiest season of the year.
7 – Receive a 25% OFF Coupon to Use at Kohls!
Such a fun perk!
TIP: Make your Kohl's Amazon returns early in the morning.
Typically Kohl's stores open throughout the week at 9AM, opening Saturday morning at 8AM (so if you can get up and out of bed early, you're going to save yourself a ton of time!)
Or, if you can't get up early, wait until an hour before closing time to make your returns.Â
Most Kohl's stores are open until 10PM on weeknights (except Sunday, when they typically close at 9Pm). Friday and Saturday nights you can run to Kohl's as late as 11PM at night.
Go HERE to find out the Kohl's Amazon return hours at the local Kohl's stores in your hometown.Â
So why on earth are all Kohl's locations accepting free Amazon returns?
(And how does the Kohl's Amazon return system really benefit both retailers? That's what we've been wanting to know)!
Well, Kohl's is going to get more people in their Kohl's stores which is a huge bonus for them. And, Kohl's returns at Amazon helps shoppers like you and me feel a little more confident when we purchase from Amazon. This way we'll there's an easy way to return an item if we just don't love whatever we buy.
I love that now we can head into our local Kohl's store and return Amazon purchases easily, check out the latest Alexa Smart home device, and pick up any Kohl's deals all at the same time.
(This is a great way to take advantage of the Kohl's deals going on right now and skip on shipping fees too by picking up orders in store!)Â
This week Amazon a ton of incredible Amazon Prime Day and Amazon Pantry Box deals. Â This makes it the perfect time to take advantage of Amazon Prime Day deals, but also be guarantee that you can easily return anything that's not what you really want.
It really is a great option for both retailers. Free returns for Amazon at Kohl's helps them get more people n the door (where we can snag the very best deals). And, it gives Amazon one more way to serve their loyal customers with excellence.
So, is making an Amazon Return at Kohl's worth it?
Returning an item can be a hassle if you have to mail it back to Amazon. You'll need to re-pack your item, print your label, and head to your local UPS or USPS to return the item. (So simply walking into your local Kohl's store might be a great option for you.)
And, since Amazon only offers free return shipping only on certain items, returns at Kohl's ensures you won't pay anything to ship an item back to. If by any chance you order an item in error, taking advantage of free Amazon returns at Kohl's is a pretty great alternative to paying for postage on the return.
The only downside I see at all to Kohl's Amazon returns is that free Amazon returns might make you head to Kohl's for an extra trip (and be tempted by deals you don't really need . . . yikes)! 🙂
But as long as you have a little self-control to skip extra deals you don't need, taking advantage of Amazon return locations can be a great bonus option for regular Amazon shoppers.Â
(And if you do end up at Kohl's and can't pass up a deal, be sure to take advantage of the Kohl's Mystery Coupon ~ they send 40% off coupons fairly regularly, which is such a great way to save at Kohl's!)
I'd love to hear your thoughts on returning Amazon purchases to Kohl's ~ will you be taking advantage of this offer over the next few weeks with Amazon Prime Day right around the corner?
I think this is just one way that two great stores can offer us excellent customer service, and I'm a wee bit excited about this one. Leave a comment to share your thoughts too ~ I love hearing from you!
If you love shopping Kohl's like I do, be sure to check out these 14 secrets you need to know before you shop, and don't miss the rest of the crazy deals at Kohl's going on right now.
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I couldn’t remember what days I could get the $5 kohls cash for my return but Google kindly led me to you post 🙂 It’s Monday – so I went to my Kohls and made my return and got my $5 Kohls cash. Thank you for the info, I really don’t ever use the 25% off!
Yayyy ~ so glad you were able to get the $5 offer Ema! 🙂
My Kohl’s never gives the $5 coupons to my knowledge. I have returned many things there. What a bummer.
Just returned an item today at Kohls and got the $5 coupon. I was in a rush and wasn’t sure if there was a ten dollar minimum purchase or something so I just gave it to an actual shopper. Checked here to see if it really was $5 for whatever you wanted. Maybe its based on location or how often you return things? I don’t return items often and I also don’t shop at Kohls. Maybe next time I’ll grab a candy bar or something.
I also have a choice between kohl’s and UPS. About the same difference in time for me. I choose to go to UPS. Never a long line. I show them the QR code and they give me a paper receipt. The next day it’s been processed and back in my bank account. I have seen our kohl’s line exceedingly long.
Thanks for your feedback Julina! 🙂
Have received 5$ coupon recently. Marched myself right over to the jewelry clearance and got 3 items of jewelry for nothing. I just stock up and have ahead …giving that person a nice gift! One of them was real gold!
How fun Cindy ~ love that! 🙂 Thanks for the tip!
+1 to what @Natalie says above. I live 8 city blocks from a full-service, fully-staffed Amazon Return Depot that allows for free item returns and sends e-mail receipts confirming said returns. Similarly, I live 16 city blocks from a fully-staffed UPS Store that gives paper receipts for Amazon return drop-offs that use a pre-paid UPS label. Both of these Amazon return options are easy, convenient, and provide me with receipts confirming that my return was actually dropped off when I claim that it was.
Meanwhile, our town’s only Kohl’s is not only over 3 miles from my house — not ordinarily a big deal for me as I routinely walk 10 miles/day for prescribed exercise — but is also located along a road that doesn’t even have sidewalks, much less walking-accessible routes reliably plowed after WI’s winter storms. What’s more, several consumer message boards report that this Kohl’s location often fails to catalog Amazon returns properly, thus making return confirmation a question of an Amazon customer’s word against the word of a harried Kohl’s employee who is just doing the best that he or she can within a high-volume system.
In my previous comment, I forgot to specify when contrasting the locations of our town’s single Kohl’s to that of two of our town’s multiple, fully-staffed Amazon Return Depots and UPS Stores that these latter Amazon return options are by design scattered throughout cities and towns in multiple convenient locations, while Kohl’s is traditionally a mall store often located off of interstate highways that offer limited walking path access or public transport stops.
Not only does this make Kohl’s Amazon’s Returns automatically either outright prohibitive or at best much less convenient for many folks accustomed to the easy foot or bus access of the more centrally-located, free Amazon Return Depot or pre-paid label UPS Store return options, but it also creates a situation in which an Amazon Customer told that the usual UPS Store and Amazon Return Depot options have been taken off the table for a given return in favor of Kohl’s — as I learned when I processed an Amazon return just this afternoon — is going to be so annoyed after schlepping out to Kohl’s with said return in tow that shopping at Kohl’s is going to be the last thing on his or her mind after making the return. Again, just my $00.02; YMMV.
Amazon is making me return an item to Kohl’s when I would rather take it to my nearby UPS store. Kohl’s is much farther away, but if I return it to the UPS store, Amazon will give me $5.99 less money back (I guess for shipping). So the only way to get that 5.99 is to take it out of my way to Kohl’s. I did not realize this, and it is the first time it has ever happened. Really kind of not liking that. Besides, the UPS store is physically closer to the Amazon facility in town than Kohl’s is. So why should I have to pay the return shipping for returning to UPS? Makes no sense.
^^^^ This: +1 to what @Natalie says here. I live 8 city blocks from a full-service, fully-staffed Amazon Return Depot that allows for free item returns and sends e-mail receipts confirming said returns. Similarly, I live 16 city blocks from a fully-staffed UPS Store that gives paper receipts for Amazon return drop-offs that use a pre-paid UPS label. Both of these Amazon return options are easy, convenient, and provide me with receipts confirming that my return was actually dropped off when I claim that it was.
Meanwhile, our town’s only Kohl’s is not only over 3 miles from my house — not ordinarily a big deal for me as I routinely walk 10 miles/day for prescribed exercise — but is also located along a road that doesn’t even have sidewalks, much less walking-accessible routes reliably plowed after WI’s winter storms. What’s more, several consumer message boards report that this Kohl’s location often fails to catalog Amazon returns properly, thus making return confirmation a question of an Amazon customer’s word against the word of a harried Kohl’s employee who is just doing the best that he or she can within a high-volume system.
Thus, IMHO and given my location, Kohl’s Amazon Returns fail the convenience, ease, accessibility, and accountability tests. Alas, a recent Amazon return of mine stipulated that although the initial delivery of the item in question was to the aforementioned, full-service, local Amazon Return Depot from which I picked it up, I could only return the item via UPS or at Kohl’s. Not cool.
As someone who has been a fanatically loyal Amazon customer for 22 years — and an equally committed Amazon Prime customer since the program’s inception — I think that Amazon’s decision to arbitrarily take more convenient local return options off the table in order to privilege Amazon’s contract with Kohl’s is at once illogical and patently unfair to customers for whom the Kohl’s return option holds little or no appeal. Just my $00.02.
100% agree. We’re randomly being forced to return at Kohl’s on some purchases if we want our Prime free return (you never know at the time of purchase, however). The nearest Kohl’s is two towns over, and I never shop there. Meanwhile we have an amazon shipping facility and a UPS store 10 minutes away. It’s infuriating and very inconvenient.
It may just be your store; (I doubt it, though) I’ve taken my returns back to Kohl’s without any stipulation or problem.
AN Amazon seller on Amazon is included in the returns or just Amazon items only?
Hmm, I don’t believe 3rd party seller items are eligible to be returned at Kohl’s mh, but you can check with your seller’s return policy to see about other options for returning unwanted items! 🙂 Hope that helps!
I agree that returning Amazon orders to Kohl’s is convenient. I go on Wednesday when I can combine the 25% off coupon with the 15% senior citizen discounts to maximize the savings. So far I have not had to wait in line very long.
So glad to hear that Janet! 🙂
I live in Northwest Indiana, the other day I was in Khols picking up my order as we have an Amazon return and electronics. I asked them can I return anything I purchase on Amazon and I was told no they will only take back electronics and you have to live within 8 miles of the store and meet other criteria. I am not sure how new this is in our store and if they were just in the beginning of training but if that is the case I will never be able to buy clothes or other things and return easily as I live outside of the 8 miles. Any thoughts